Privacy Policy

Last updated: April 5, 2026

1. Introduction

MarkOps ("we," "us," or "our") operates Agent0 (agent0.markops.ai). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

2. Information We Collect

Information you provide

  • Account information: Name, email address, and profile details when you create an account
  • Payment information: Processed securely by Stripe. We do not store your credit card details
  • Vault descriptions: Text you provide to the Build Your Second Brain feature to generate your vault structure
  • Communications: Emails or messages you send to us

Information collected automatically

  • Usage data: Pages visited, features used, time spent on the Service
  • Device information: Browser type, operating system, IP address
  • Cookies: Session cookies for authentication and preferences. We do not use tracking cookies for advertising

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the Service
  • Process transactions and send related information
  • Generate personalized vault configurations via AI
  • Send service-related communications (account updates, security alerts)
  • Respond to your requests and support inquiries
  • Monitor usage patterns to improve the Service
  • Detect and prevent fraud or abuse

4. AI Processing

When you use the Build Your Second Brain feature, your description is sent to a third-party AI provider (Anthropic) to generate your vault structure. This data is processed according to Anthropic's usage policies. We do not use your input to train AI models. Your vault description is not stored after the generation is complete.

5. Information Sharing

We do not sell your personal information. We share information only in the following circumstances:

  • Service providers: Stripe (payments), Supabase (database hosting), Vercel (application hosting), Anthropic (AI processing)
  • Legal requirements: When required by law, regulation, or legal process
  • Protection of rights: To protect the rights, safety, or property of MarkOps, our users, or the public
  • Business transfers: In connection with a merger, acquisition, or sale of assets

6. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit (TLS), secure authentication, and access controls. However, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security.

7. Data Retention

We retain your account information for as long as your account is active. If you request account deletion, we will delete your personal data within 30 days, except where retention is required by law. Transaction records may be retained for accounting and legal purposes.

8. Your Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of the personal data we hold about you
  • Correction: Request correction of inaccurate personal data
  • Deletion: Request deletion of your personal data
  • Portability: Request a machine-readable copy of your data
  • Objection: Object to certain processing of your personal data

To exercise any of these rights, contact us at maciek@markops.ai.

9. Quebec and Canadian Privacy Law

We comply with Quebec's Act Respecting the Protection of Personal Information in the Private Sector (Law 25) and the Personal Information Protection and Electronic Documents Act (PIPEDA). You have the right to access, correct, and withdraw consent for the use of your personal information.

10. International Users

The Service is hosted in North America. If you access the Service from outside Canada, your information may be transferred to and processed in Canada or the United States. By using the Service, you consent to this transfer.

11. Children's Privacy

The Service is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by updating the "Last updated" date. Continued use of the Service after changes constitutes acceptance of the updated policy.

13. Contact

Questions about this Privacy Policy? Reach out at maciek@markops.ai

Cortex
Chief of Staff
Loom
Loom
Radar
Radar
Hippo
Hippocampus
Signal
Signal
Sentinel
Sentinel
Axon
Axon
Hey, I'm Cortex — Chief of Staff for the team. Ask me anything; I'll handle it or pull in Loom (writing), Radar (growth), Hippocampus (research), Signal (social), Sentinel (ops), or Axon (code review). What's on your mind?